Shipping policy

TrustyBuy

Thank you for shopping with TrustyBuy. Below you’ll find important information about our shipping process.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times vary depending on your location and the product ordered.

  • Estimated delivery time: 7–20 business days

  • Please note that delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.

Shipping Rates

  • Shipping costs are calculated at checkout and may vary based on your location and order size.

  • Occasionally, we may offer free shipping promotions.

International Shipping

  • We ship worldwide.

  • International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

  • TrustyBuy is not responsible for delays caused by customs clearance.

Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.

  • Tracking updates may take 24–72 hours to appear after shipment.

Incorrect Address

  • Please ensure your shipping address is correct before placing your order.

  • TrustyBuy is not responsible for orders delivered to an incorrect address provided by the customer.

Delayed or Lost Packages

  • If your order is delayed beyond the estimated delivery time, please contact us and we will assist you.

  • If a package is confirmed lost, we will offer a replacement or refund, depending on the situation.

Damaged Items

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

Contact Us

For any shipping-related questions, contact us at:
📧 Email: support@trustybuy23@gmail.com